Our Beliefs


At MaidPro, we understand that our customers are the reason we exist. That’s why all of our team members follow a set of core beliefs that center around you, the customer. We think that listening to the wants and needs of our customers and delivering a personalized service makes for a more enjoyable experience for everyone.

  • We believe in hiring rock stars and future rock stars. We want natural learners and positive people to permeate our organization.
  • We believe in continual improvement. We are not perfect, and know that even if we were perfect one day, that might change tomorrow.
  • We believe people who love their work will do a better job.
  • We believe in experimentation, and understand that failures are a critical path to improvements.
  • We believe people should be happy, whether it happens to be living in a clean home or enjoying the work you do every day.
  • We believe in open communication. Problems should be discussed and overcome, not swept under the rug.
  • We believe in making decisions based on facts. He who has the better facts will be most persuasive, irrespective of their position within the organization.
  • We believe in well developed, scalable processes and procedures that will allow us to continually improve.
  • We believe in being kind and communicating in a courteous manner. We will respectfully part ways with those who are disrespectful.
  • We believe in the importance of long term thinking and long term relationships.
  • We believe that helping others will in turn help ourselves.
  • We believe hospitality is a gift that is more fun to give than receive.
  • We believe in operating with integrity and honesty. We want to be a trusted partner with all who work with us.
  • And finally, we believe in short lists. But we also feel that a list as important as what you believe, can be a little longer.

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